Legal
Privacy Policy
Last Updated: 15 May 2025
Mongkol Money ("we", "us", "our") respects your privacy and is committed to handling your personal information with care. This policy explains what data we collect, how we use it, and what rights you have under Thailand's Personal Data Protection Act B.E. 2562 (PDPA).
If you have questions about this policy, please write to [email protected] or call +66 89 614 2073.
1. Who We Are
Mongkol Money is a financial education provider operating at 176 Silom Road, Suriyawong, Bang Rak, Bangkok 10500, Thailand. We offer educational programmes for adults and do not provide regulated financial advice or sell financial products.
2. What Personal Data We Collect
We collect the following types of personal information:
- Your name and email address, provided when you contact us or register interest
- Your phone number, if you choose to provide it
- Basic information about which programme you are enquiring about
- Technical data such as browser type and pages visited, collected automatically via cookies
We do not ask for, and do not collect, detailed personal financial information as part of the enquiry or registration process.
3. How We Use Your Data
We use your personal information to:
- Respond to your enquiries and provide information about our programmes
- Process programme enrolments and send relevant materials
- Send occasional updates about new programmes, if you have consented to receive these
- Improve our website and services using aggregated analytics data
- Comply with our legal obligations under Thai law
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent — when you submit a contact form or sign up for communications
- Legitimate interests — for internal analytics and programme improvement
- Contract performance — when you enrol in a programme and we need to provide services
- Legal obligation — where Thai law requires us to retain certain records
5. How Long We Keep Your Data
- Contact enquiry records: 12 months from last contact, unless you become a programme participant
- Programme participation records: 3 years from programme completion
- Financial records (programme fees paid): 7 years, in line with Thai accounting requirements
- Cookie and analytics data: as specified in our Cookie Policy
6. Data Security
We take reasonable precautions to protect your personal information. These include:
- Access controls limiting who within our team can view personal data
- Secure email and file storage practices
- Regular review of how data is handled
If we become aware of a data breach that affects your rights, we will notify you and the relevant authority as required by the PDPA.
7. Cookies
This website uses cookies to function correctly and to understand how visitors use it. For full details of the cookies we use and how to manage your preferences, please read our Cookie Policy.
8. Sharing Your Data
We do not sell your personal data to any third party. We may share limited information with service providers who help us operate (for example, email delivery services), under data processing agreements that require them to protect your information. We do not share your data with financial institutions, advertisers, or other marketing organisations.
9. Your Rights Under the PDPA
As a data subject under Thai law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, where no legal obligation requires us to retain it
- Withdraw consent at any time, without affecting the legality of processing before withdrawal
- Object to processing for certain purposes
- Request restriction of processing in certain circumstances
- Lodge a complaint with Thailand's Personal Data Protection Committee
To exercise any of these rights, write to [email protected]. We will respond within 30 days.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend reading their privacy policies before sharing any personal information.
11. Children's Privacy
Our programmes are designed for adults aged 40 and over. We do not knowingly collect personal data from individuals under 18. If you believe a minor has provided us with personal information, please contact us and we will remove it promptly.
12. Changes to This Policy
We may update this policy from time to time. When we do, we will revise the "Last Updated" date at the top. Continued use of our website after a change is posted constitutes acceptance of the updated policy.
13. Contact Us
For privacy-related questions or requests:
- Email: [email protected]
- Phone: +66 89 614 2073
- Address: 176 Silom Road, Suriyawong, Bang Rak, Bangkok 10500